Where Can I Find the Details of a Plan?

Modified on Tue, 28 Jun 2022 at 09:18 AM

You may be able to purchase mobile data in the Settings app on your phone. Talk Home Mobile sets the prices and options. You can pay it with your usual payment method.


Important: The "Mobile Data Plan" option is not yet available in all regions or with all providers.


How to check your plan, buy data and control notifications:


  • Open the Settings app.
  • Tap Google >  Mobile data plan.
  • To check the plan: At the top, see the current status of your data plan.
  • To buy more data: In "Buy data", press the offer you want. Then press Buy.
  • To control notifications: In "Notifications", activate or deactivate the types of notifications.


Tip: If you get a notification that you are low on data, tap Add more data. The "Mobile Data Plan" settings will open.


How to Fix Problems with Purchasing Mobile Data


If you don't see the configuration option "Mobile data plan"


Your provider probably doesn't work with that service. Contact the company for more information.


If You Can't Buy Mobile Data from the Settings App


  • Make sure you have a current plan with the provider.
  • Make sure you use a form of payment that the provider accepts.
  • If you pay for the provider's service using a prepaid account balance, check the funds.
  • If you use more than one SIM, set the card for which you want to buy more data as the default.
  • Install app and service updates. Learn about updating apps.


What Provider Information Can You Find on the Phone


Your cell phone provider allows Google to show you plan information. Google does not store this data. If you buy mobile data from the Settings app, Google will send that purchase request to the provider.


Plan Information You Can Find on the Phone


  • The name, fee, expiration date, description, and other information about the plan
  • The list of available data plans from the provider, including their names, fees, expiration dates, descriptions, and other related information


Plan Information Not Available on the Phone


  • Your name 
  • Provider payment information 
  • Your use of the internet, such as the sites you visited or the movies you streamed 
  • The content of your communications, such as text messages and calls 
  • The content of your apps 

 

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