I Activated a Wrong Plan. What Should I Do?

Modified on Mon, 1 Aug, 2022 at 1:38 PM

Talk Home Mobile offers you the best local and international calling, texting, and data rates. To ensure you always get the best service, we have laid out the steps for you to buy a bundle or fix it if you have activated the wrong plan.

Top-Up Your Account

The first thing you need to do is top up your account with funds.

  • To top up your account, head over to the Talk Home website. 
  • Login to your account. 
  • Select the payment method and amount. Use Talk Home voucher, credit/debit card, or PayPal.
  • Press “Continue” and provide the payment details. Your account will instantly reflect the purchased credit.

Buy a Bundle or PAYG

Once you have enough credit in your account, you can start making calls and using data via the pay-as-you-go model. 

Also, you can buy local and international calling bundles directly from the website. Follow the steps below to buy a bundle.

  • On the main page of Talk Home Mobile, go to https://talkhome.co.uk/plans/monthly. 
  • Choose the country you want to buy a bundle for (International/Local). Select a plan to view details such as the duration, free minutes, text messages, and data you will get 

Get Your Plan Changed

If you have mistakenly purchased the wrong plan, you can also email us at cs-mobile@talkhome.co.uk. You can also call 579 from your Talk Home Mobile or +44(0)330 993 7339 from any other phone to instantly connect with our customer services.

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