If you are facing a problem in getting top-up online, there are a few things that may lead to this problem such as:
- Check if your credit/debit card has expired or not.
- Double check if you have entered all your details correctly.
- Make sure you have enough funds in your bank account.
- Confirm from your bank if they allow E-commerce services on your account. Certain banks have placed restrictions on different E-commerce services, and this might be the reason behind such errors.
- Make sure there isn’t any fluctuation on the Internet.
In case, the problem still exists, you can contact the Customer Services team by dialing 579 from Talk Home Mobile or +44(0)330 993 7339 from any other network.
If want to want any further information about our product and services, feel free to check out our website.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article