My SIM Card is Stolen, How Can I Prevent from Misuse?

Modified on Mon, 1 Aug, 2022 at 1:17 PM

Report to Talk Home

The first thing you need to do is communicate to Talk Home straight away if your phone or SIM card is stolen or lost. So, our support ninjas can block it and prevent it from being misused in any way.

Contact Talk Home’s support ninjas promptly so you we can prevent any unauthorized phone calls, or any other expenses being incurred on your Talk Home SIM card.

If Your Phone is Stolen

If your phone is stolen, you need to report it to your local police station immediately either by going in person or calling 101. Communicate your phone’s identification number (IMEI) to the police.

Ensure to note the crime reference number as it’ll be useful when claiming your insurance.

Paying for Unauthorized Calls

Someone else uses your SIM card and runs up a big bill on your phone, you’ll have to pay up until the time you reported the phone/SIM card missing.

That’s why it’s recommended to report your stolen SIM card as soon as possible to prevent your bills incurring any hefty charges.

Get a Replacement SIM card from Talk Home

You can request a replacement SIM card from Talk Home easily.

  1. Head over to Talk Home website. 
  2. Order a free replacement SIM from Talk Home.  
  3. You’ll get the SIM card delivered at your home address.

Talk Home Mobile is always there to help you get out of any unfortunate situation as smoothly as possible. Whenever you need guidance or help, contact our Customer Support ninjas right away to save yourself from any un-called for problems.  

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